Privacy Policy

Our Policy is simple. Your data belongs to you. TracPlus Global is the authorised custodian of that data, and we make every reasonable effort to protect and ensure the safety and security of that data, and to make sure that the only people who see your data do so with your explicit consent.

The Privacy Act 1993

For more detailed information please refer to The Privacy Act 1993 and its amendments.

The Privacy Act sets out 12 information privacy principles dealing with the collection, holding, use and disclosure of personal information, and the assigning of unique identifiers. The principles also give you a right to access information about yourself and to ask for it to be corrected. In outline the 12 principals are:

  • Purpose of collection of personal information.
  • Source of personal information.
  • Collection of information from subject.
  • Manner of collection of personal information.
  • Storage and Security of personal information.
  • Access to personal information.
  • Correction of personal information.
  • Accuracy, etc., of personal information to be checked before use.
  • Agency not to keep personal information for longer than necessary.
  • Limits on use of personal information.
  • Limits on disclosure of personal information.
  • Unique identifiers.

The Act applies to TracPlus Global Ltd in its role as a service provider.

In compliance with The Act TracPlus Global Ltd holds certain information about TracPlus users. This information is required for lawful purposes used in the functioning of TracPlus Global Ltd. This information is sourced in accordance with principal 2 of The Act.

Access requests

You can make a request orally or in writing for access to personal information held by TracPlus Global Ltd. TracPlus Global Ltd must make a decision on your request and notify you of it as soon as practicable - and in any case not later than 20 working days after receiving your request. TracPlus Global Ltd may, in certain circumstances, extend the time limit by notice to you.

Complaints

If you believe an agency may have breached the Privacy Act, or if you are not sure of your obligations as an agency, you can call the Privacy Commissioner's privacy hotline in 0800 803 909 (New Zealand only).

Anti-spam Policy

TracPlus Global complies with the Unsolicited Electronic Messages Bill 2005. We will not send you unsolicited information without your consent nor shall we assist anyone else to.